Content written by Sue Shellenbarger and published by The Wall Street Journal
MBA News Digest Comment: Will we ever see “The Robots That Manage the Faculty? Or the Students?”
Extracted Content: Raquel Collings often has morning coffee with her management coach. She reviews her goals in her new job as a corporate manager and ponders whether she’s spending her time wisely.
The coaching topics are the only part of the sessions that is conventional.
Ms. Collings’s coach is a bot—a manager-training app powered by the artificial intelligence of IBM ’s Watson. The app, Coach Amanda, serves up tips on her phone in five- to 10-minute videos and texts that Ms. Collings consumes during spare moments in her workday.